A year and a half ago, I primed myself for my memoir project by reading a number of books on writing. Now, with the way opening up for my own writing project, I find myself reflecting on the process.
While having gained some useful insights from those books, in hindsight, I think I still approached the writing of my client's story the way I had approached other kinds of writing, such as the thesis for my Masters degree or the annual reports required in my position as a academic program director. I did my research, took copious notes, and then outlined the whole shebang, adding to it as I gathered more details and color-coding sections to align with characters or places or time periods.